Digital access is something that many of us take for granted. Think of how many times you use the internet during a day and all the reasons why – for social connection, for education, work, shopping, playing games, reading, listening to music, accessing the news and much more. Now imagine all those things are suddenly unavailable to you because of a health condition, impairment, or disability. It would probably feel frustrating, unfair, and oftentimes isolating.
There are many reasons someone might need extra support or adjustments for digital access, such as visual impairments, being deaf or hard of hearing, having dyslexia, a learning disability or a motor skill disorder. It’s important to note that people that fall into these groups are not homogeneous. Every individual will have different access needs and it is rarely helpful to make assumptions about what someone needs simply by a diagnosis, rather than having a discussion – communication is better than conjecture!